Introduction

Welcome to Gennova, a social media content automation platform powered by AI. At Gennova, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal information. By using our services, you agree to the terms outlined in this Privacy Policy.
 
1. Information We Collect

When you create an account on Gennova, we collect the following personal information:
Name: Used to personalize your account and identify you in our system.
Email Address: Used for account verification, communication, and essential notifications.
Password: Used to secure your account and ensure authorized access.
Additionally, we may collect the following non-personal and behavioral data:
Device Information: Details about the device you use to access our platform (e.g., browser type, operating system, device model).
Usage Data: Information about your interactions with our website, such as pages visited, time spent, and features used.
IP Address: Used for security purposes and to optimize your user experience based on your region.
Cookies and Tracking Data: Used to enhance functionality and analyze user behavior.
 
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
Account Creation and Management: To register your account and maintain its functionality.
Service Delivery: To provide and improve our services, including personalized content creation and posting.
Communication: To send account updates, service-related messages, and customer support communications.
Analytics and Research: To monitor and analyze trends, usage, and activities to improve our platform.
Security and Compliance: To detect, prevent, and address technical issues, fraud, and other security concerns.
 
3. Sharing Your Information

Gennova does not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information in the following situations:
With Service Providers: Trusted vendors who assist us in operating our platform (e.g., cloud storage, analytics services). These providers are bound by confidentiality agreements and use your information only as directed by us.
Legal Compliance: When required by law, regulation, or legal process, or to protect the rights and safety of Gennova, our users, or others.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the terms of this Privacy Policy.
 
4. Cookies and Tracking Technologies

Gennova uses cookies and similar tracking technologies to provide and improve our services. These include:
Essential Cookies: Necessary for website operation, such as enabling login functionality.
Performance Cookies: Collect information about how you use our platform to help us improve its performance.
Analytics Cookies: Help us understand user behavior and optimize user experience.
You can control cookie usage through your browser settings. Note that disabling cookies may impact the functionality of certain features.
 
5. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Upon account deletion:
Immediate Deletion: All personal data associated with your account is permanently deleted from active systems.
Backup Removal: Any backup copies of your data are deleted within 30 days as part of our routine archival processes.
 
6. User Rights

As a global platform, Gennova ensures compliance with privacy laws such as GDPR, CCPA, and others. Users are entitled to the following rights:
Access: Request details about the personal data we hold.
Correction: Update inaccurate or incomplete information through your account settings.
Deletion: Permanently delete your account and associated data.
Data Portability: Request a copy of your personal data in a commonly used format.
Objection and Restriction: Object to or limit certain processing activities.
To exercise your rights, contact us at [Insert Contact Email]. We will respond within the timeframes mandated by applicable laws.
 
7. Data Security

We implement robust measures to protect your personal information, including:
Encryption: All sensitive data is encrypted during transmission and at rest.
Access Controls: Restricted access to personal data based on the principle of least privilege.
Regular Audits: Frequent security assessments to identify and mitigate vulnerabilities.
While we strive to safeguard your information, no method of transmission or storage is entirely secure. You are encouraged to use strong passwords and report any suspicious activity to us.
 
8. International Data Transfers

As Gennova operates globally, your data may be transferred to and processed in countries outside your own. We ensure that any transfer complies with applicable laws and safeguards your data through mechanisms such as:
Standard contractual clauses.
Adequate protection assessments.
 
9. Children’s Privacy

Gennova is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, contact us immediately to have the information removed.
 
10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal requirements. When significant updates are made, we will notify you via email or through a prominent notice on our website. Please review the policy periodically to stay informed.
 
11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Mpoweru GmbH
Rotenturmstrasse 13 1010 Vienna, Austria
Website: https://gennova.io/
Email: [email protected]